Returns & Exchanges

At Voi London, we want you to be completely satisfied with your purchase. If your new streetwear doesn't fit or meet your expectations, you can return or exchange any unworn items with original tags within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Place the items in their original packaging, ensuring all labels and tags are still attached, and include the completed packing slip inside.

3

Ship It Back

Print your prepaid shipping label from the portal, securely attach it to your parcel, and drop it off at your nearest authorized courier location.

4

Receive Your Refund

Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing